Trend not updating travis wall dating

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Click on this link to go to download Hijackthis_v2: You can visit knowledge base web site at this link: Please let me know if I was able to answer all of your inquiries. You can visit knowledge base web site at this link: I hope the information I have provided help fix the problem that you are experiencing. Consumer Support Team Trend Labs HQ, Trend Micro Incorporated1/12-Hello Paula, I have followed your directions that were included in your last email. It will not give me the problem now, it just says "unable to fix". Date: Mon, 0800 From: [email protected]: [SR #:1-122087265] RE: [RCC: US] Solution Bank - Question TO : [email protected]*********************** Warning: Your file, tis_160_win_en_patch_sffnup1645.zip/tis_160_win_en_patch_sffnup1645/tis_160_win_en_patch_sffnup1645.exe, is password-protected. If I misunderstood your concern/s, please feel free in replying to this email with more information regarding your inquiry. If not, kindly reply to this email with any clarification that you would like to make and we will gladly provide the answers for you. Best Regards, Paula Legaspi Consumer Support Team Trend Labs HQ, Trend Micro Incorporated12/24-Problem Description : I cannot update Trend Micro or find out about vulnerabilities on my computer because Trend Micro says my computer cannot connect to the internet.

Should you have further concerns, please do not hesitate in sending us an e-mail. If ever your issue has been resolved, please email us back with a simple "close case" message so that we could formally close this case. Best Regards, Best Regards, Kristine Torreno Consumer Support Team Trend Labs HQ, Trend Micro Incorporated In order for us to have a history of our correspondence, please do not delete the subject and the contents of this email. We appreciate your patience and cooperation on this matter. Kindly download the patch (file) attached to this email and extract the file to install. Download attached file: tis_160_win_en_patch_sffnup16452. If ever your issue has been resolved, please email us back with a simple "close case" message so that we could formally close this case. Obviously my computer can connect to the internet because I'm emailing you about my problem.

My problem does not lie with an internet connection because I am able to send and receive emails as well as surf the internet. For some reason Trend Micro will not update on my computer and is saying that I have no internet connection. I am beginning to believe that buying a Trend Micro product is a huge waste of my time and money. The problem is that there is nothing that says log file for me to copy and paste..i just don't know enough about computers to try and figure it out. - John (my website: )**If you need a more detailed explanation, please ask for it. ** If I haven't replied in 48 hours, please send me a message.

Maybe I should just go to one of your comptetitors and spend my money on their products from now on. When I went to click "Analyze this" button, it directed me to a site and there was nothing to click on that says log file. My browser caused a flood of traffic, sio my IP address was banned. My eye problems have recently increased and I'm having difficult reading posts.

You can visit knowledge base web site at this link: you for your help Geno, Sadly the problem still isn't fixed. When I went to install it again using the link you provided, non of the windows you said would pop up actually popped up. If you can successfully open websites and receive email but still received this warning, then scheduled Trend Micro server maintenance has prevented you from activating Trend Micro Antivirus.

I therefor installed Trend Micro again with the disk I bought. Look for the Internet Security folder then open it. Please wait forty-five minutes before trying again." Here are my emails to Trend Micro and their responses...1/30Dear , A pleasant day to you!

Problem is, i already was connected to the internet. Download and save the Trend Micro Anti Virus plus Anti Spyware 2008 installer. Note: If you are using Windows Vista, a message may appear saying "A program needs your permission to continue". Wait as the following is checked: - Virus & Spyware - Minimum system requirements - Other anti-virus or anti-spyware program installed in your computer - Older version of Trend Micro installed in your computer 6. Click the Install button to start the installation process. The Installation Complete window will be displayed. The installation, including activation, is now complete. When I went to update trend micro, it still said "unable to fix". Date: Fri, 0800 From: [email protected]: RE: [SR #:1-122087265] RE: [RCC: US] Solution Bank - Question TO : [email protected] Valued Client, I understand that you are still having problems with the update.When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it. If you can't click on the link above, you may copy the entire web URL and paste it on the address bar of your internet browser.) Note: Downloading the installer may take a while, depending on the speed of your Internet connection. Read the license agreement, select I accept the terms in the license agreement then click Next . On the Serial Number window, type your serial number in the spaces provided then click Next. Click Next to start the services for Trend Micro Anti Virus plus Anti Spyware. The progress for activating/starting the Trend Micro Anti Virus plus Anti Spyware services will be displayed. Proceed to activating and registering your copy of Trend Micro Anti Virus plus Anti Spyware 2008. We are getting closer in isolating the problem, kindly follow the steps below so we can properly determine the issue.The message I received was, "Please reconnect this computer to the internet immediately to activate your software. Provide the information required in the spaces provided. A confirmation window will appear so you could check if the information you provided is correct. First of all I'm very sorry for the trouble these issues have caused you but please try this solution to solve your problem.Please let me know if I was able to resolve your concern(s) so I may formally close this case for you. Best Regards, Czerny Batenga Consumer Support Team Trend Labs HQ, Trend Micro Incorporated In order for us to have a history of our correspondence, please do not delete the subject and the contents of this email. When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it.Note: The Knowledge Base is a depository of information allowing users to get help in resolving any issue that may arise in using Trend Micro products. The message I received was, "Please reconnect this computer to the internet immediately to activate your software.

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