Sirius stuck on updating channels
Recently, I too had to do a channel reset to unfreeze the dog logo screen, though mine was while using the car dock.I started the reset while sitting in a parking garage, and only got the `Updating, 0% complete' message.
I think before you call them, you'll need to have the ESN number to your radio or whatever that number is called and have your car parked outside where it'll be able to get a signal from the satellite. Tried the reboot a few times when I reached my destination and still nothing in the preset screen. i got the new stations, but can't store the presets.
But now, it's stuck on "Updating, 0% Complete." I remove it from the home dock, it shuts down, I return it to the home dock and the "Updating, 0% Complete" comes back on. Thanks, Tim My S50 was freezing up at the Dog logo screen, so I followed the advice in the Master Bug List post and tried to Reset Channels.
But now, it's stuck on "Updating, 0% Complete." I remove it from the home dock, it shuts down, I return it to the home dock and the "Updating, 0% Complete" comes back on. Thanks, Tim I agree that this sounds like an antenna problem.
No offense Face the facts mjones73 your radio is trashed, Sirius trashed it, it is due to merger, making everyone's on topic posts valid. No offense jm575, Found some numbers for you: Corporate office Phone: 212-584-5100 Main number: 1-888-539-7474 Product Support: 1-800-869-5590 Warranty: 1-866-257-7726 E-Commerce: 1-800-422-7142 Found the numbers at this site, and what a interesting read.
Rip Off Report: Sirius Satellite Radio Warrany NOT HONORED, ripoff Sirius bricked my starmate replay as well on 8/25 and I have been having a hell of a time trying to get them to resolve the issue.